John Unrein, Instore, 20/07/17
FEBRUARY 24, 2014. YORK, ENGLAND – Nottinghamshire wholesale bakery G. Atherley & Sons has installed RedBlack Software’s CyBake bakery management solution.
G. Atherley & Sons was established in 1936 in Farnsfield, a village between Mansfield and Newark-on-Trent. The firm employs 28 staff and delivers to around 70 wholesale customers on a daily basis from its bakery shop in the village. Wholesale customers include schools, local shops, pubs and restaurants.
The business tailors orders to its customers’ requirements and makes around 100 different products each night. Its range includes speciality spelt, GI multiseed, tomato, olive and pumpkin bread as well as a variety of sizes and shapes of loaves and bread rolls.
Jo Atherley, the company’s business manager, says: “We have recently taken over from my husband’s parents who wrote absolutely everything by hand. Looking through 70 wholesale customers every day to see what they wanted and adding it up manually was taking up a lot of time, so we wanted to streamline things.”
With this in mind, the Atherleys set out to find a computerised system to modernise order processing at their bakery.
Jo Atherley says: “We looked at various companies but then, when we had a look at what CyBake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were in-built within the software, which takes a lot of hassle and headaches away.”
As an example, she highlights the convenience of CyBake’s ability to manage credit notes and standing orders.
Explaining how the company uses its CyBake software on a day-to-day basis, Jo Atherley says:
“We have put all of our wholesale customer orders onto CyBake and, once all those orders are in, it prints us off a production list so the bakers know what to bake. It prints us off a packing list, so our packers know exactly what to send out to where, and it also generates either a delivery note or an invoice to the customer so they have got a copy as well.”
Installation was smooth and Jo Atherley says that she appreciates the work of the CyBake support team.
She says: “If I’ve got a question, big or small, they’re there to help and that is invaluable.”