This is not just software – this is RedBlack software

York-based software development company RedBlack was set up by managing director Jane Tyler in 1998 to design bespoke applications for customers in the food industry as well as in health and safety, NHS management and online learning.

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Mike Hughes, Business Quarter, 07/07/16

Developer launches automated ordering system for bakers

RedBlack Software has this week launched an automated sales-based ordering system for retail bakers and food-to-go operators.

Cybake Instore claims to be able to cut waste and increase shop takings, as orders are “far more accurate” than those made by shop managers.

Newsdesk, FoodBev, 21/04/16

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RedBlack Software appoints Brett Jones as account manager for the South of England and Wales

APRIL 25, 2016, YORK, UK – RedBlack Software has appointed Brett Jones to the position of account manager. Based in Bristol, he will have particular responsibility for the South of England and Wales.

RedBlack is the creator of the popular Cybake range of bakery management systems. Jones, who is 32, has spent his entire career in the food industry. His first job was managing a Somerfield instore bakery.

He continued in the food service industry before joining weighing systems specialist Stevens Group in 2009.

Jones has worked with some of British bakery’s biggest brands as well as major West Country Cybake users like Bristol’s Hobbs House and Penzance-headquartered Warrens Bakery.

Jones says: “My background gives RedBlack someone with comprehensive experience of planning and implementing traceability systems that meet established standards like BRC and SALSA. I also have experience of the food industry outside of baking.”

RedBlack managing director Jane Tyler says: “We already knew Brett from his excellent work with Stevens. For us, he is a very good fit. Not only does he understand the needs of large, enterprise-class food producers, he has a great feel for the challenges that face high street bakers too.

Jones says: “Bristol is a good location from which to cover Southern England. It means RedBlack has better coverage of the whole of the UK. We can improve service to our existing clients down here and we have a dedicated resource to expanding the business in areas that are harder to cover from York.”

The new addition to the RedBlack team is particularly enthusiastic about the firm’s new reseller agreement with weighing, traceability and recipe control specialist SG Systems.

Jones says: “While weighing and traceability put me in familiar territory, SG Systems’ solutions are not locked into expensive proprietary hardware. I fully expect that this will widen their appeal to a much larger market.

Brett Jones web
Brett Jones, RedBlack Software’s new Bristol-based account manager for the South of England and Wales

Marks & Spencer to trial CyBake ordering software across five in-store bakeries

OCTOBER 14, 2015. YORK, UK. Marks and Spencer (M&S) is trialling CyBake sales-based ordering software in a selection of its in-store bakeries.

The CyBake range of bakery management solutions comes from York-based developer RedBlack Software. RedBlack has served British and Irish bakers for 17 years. Around 90 retail and wholesale bakeries use CyBake to control their processes and manage production.

In line with M&S Plan A commitments, being able to more accurately predict demand will help reduce products going to waste, while ensuring product freshness is maintained by baking in a timely manner.

Jane Tyler (pictured), managing director of RedBlack says: “We are delighted to be working with M&S, one of Britain’s best-loved brands. I am really pleased that we can put our experience with automated sales-based ordering to the test at an enterprise level.”

Lance Bennett, senior IT project manager at Marks and Spencer, says: “For this trial, we wanted to work with a specialist bakery sector provider. The proposal by the CyBake team fitted the bill perfectly. I have been impressed with their agility when it comes to development and their rapid responsiveness to our suggestions.”

Jane Tyler - Red Black Software, York.

RedBlack and toolbox team up after creating CyBake/dispotool software interface

Martin Coyle and Niklaas Wolters web

York-based RedBlack Software has formed a technology alliance with German firm toolbox Software.

Both companies are market-leaders in the bakery industry. RedBlack is the creator of the CyBake bakery management software solution used by wholesale and retail bakeries across the UK and Ireland. Toolbox, which is headquartered in Eschweiler, Aachen, provides the dispotool automated order-picking, distribution and warehouse control system to bakeries around the world.

The two companies formed their relationship after creating an interface between their solutions for major Scottish baker Bayne’s, which is headquartered in Lochore, Fife, and operates 50 shops.

The new interface means that when orders are entered into CyBake, they are passed on automatically to dispotool. Distpotool then calculates where products will come from, where they need to be delivered and whether to prioritise certain customers in the event of limited stock.

Distpotool fulfills customer orders and then CyBake automatically issues an invoice from this data. Little oversight is needed at head-office while data re-entry and human error are eliminated. Costs are reduced, the quality of order fulfillment is improved and space in the warehouse/dispatch area is used more efficiently.

Having completed a successful trial at Bayne’s, RedBlack and toolbox are now offering the CyBake/dispotool interface to all British and Irish bakers that use both systems.

Toolbox’s International Sales Manager, Niklaas Wolters, says that judging from its first few British customers, his company can see big demand for a bakery-specific dispatch solution in the UK.

Wolters says: “After developing the interface at our first joint customer, Bayne’s, and the excellent collaboration between CyBake and toolbox, this was a logical step for us. As the world market-leader in picking systems and with CyBake as the UK market-leader in bakery ERP, it makes sense to solidify our partnership and to work together in the future.”

As part of their new partnership, CyBake specialists including RedBlack Software director Martin Coyle joined the toolbox team on their stand at the recent IBA in Munich. In addition, CyBake and toolbox will exhibit together at the Craft Bakers & Butchers Extravaganza on October 11 at the Yorkshire Show Ground, Harrogate.

RedBlack director Martin Coyle says: “Toolbox has a fantastic system that encapsulates all of the quality and efficiency you might expect from German designers. I am really looking forward to supporting toolbox as they introduce their system to craft bakers in the UK.”

The CyBake/dispotool interface is available now from both RedBlack Software and toolbox Software.