RedBlack Software appoints Brett Jones as account manager for the South of England and Wales

APRIL 25, 2016, YORK, UK – RedBlack Software has appointed Brett Jones to the position of account manager. Based in Bristol, he will have particular responsibility for the South of England and Wales.

RedBlack is the creator of the popular Cybake range of bakery management systems. Jones, who is 32, has spent his entire career in the food industry. His first job was managing a Somerfield instore bakery.

He continued in the food service industry before joining weighing systems specialist Stevens Group in 2009.

Jones has worked with some of British bakery’s biggest brands as well as major West Country Cybake users like Bristol’s Hobbs House and Penzance-headquartered Warrens Bakery.

Jones says: “My background gives RedBlack someone with comprehensive experience of planning and implementing traceability systems that meet established standards like BRC and SALSA. I also have experience of the food industry outside of baking.”

RedBlack managing director Jane Tyler says: “We already knew Brett from his excellent work with Stevens. For us, he is a very good fit. Not only does he understand the needs of large, enterprise-class food producers, he has a great feel for the challenges that face high street bakers too.

Jones says: “Bristol is a good location from which to cover Southern England. It means RedBlack has better coverage of the whole of the UK. We can improve service to our existing clients down here and we have a dedicated resource to expanding the business in areas that are harder to cover from York.”

The new addition to the RedBlack team is particularly enthusiastic about the firm’s new reseller agreement with weighing, traceability and recipe control specialist SG Systems.

Jones says: “While weighing and traceability put me in familiar territory, SG Systems’ solutions are not locked into expensive proprietary hardware. I fully expect that this will widen their appeal to a much larger market.

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Brett Jones, RedBlack Software’s new Bristol-based account manager for the South of England and Wales

RedBlack Software gives bakers and food-to-go operators the power of prediction with Cybake Instore

April 18, 2016, FOODEX, NEC, UK – RedBlack Software launches Cybake Instore, an automated sales-based ordering system for retail bakers and food-to-go operators that cuts waste and increases shop takings, at Foodex today.

York-based RedBlack is the creator of the Cybake range of bakery and food-to-go management solutions. Cybake Instore is the result of close collaboration between Cybake’s design team and RedBlack’s biggest customers in the British bakery and food-to-go sectors.

Major clothing and food retailer M&S uses its own customised version of the application in a selection of its in-store bakeries.

Instore solves the age-old dilemma faced by all bakers and food-to-go operators: make or stock too much and you throw money in the bin at the end of the day; make or stock too little and you run out of goods early on and miss out on sales.

Instore takes historical sales data direct from EPOS tills to calculate shops’ orders in a way that is not practical manually. Waste is cut and sales are increased as orders are far more accurate than those made by shop managers.

Instore corrects staff assumptions about customers’ purchasing decisions. The application takes historical sales and usage data for items – or item-components such as sandwich fillers – to predict future order quantities.

In addition, Instore provides reconciliation of what was delivered with what was actually sold through the tills, highlighting any variances between the two. This, for example, helps to control sandwich filling portion sizes.

Instore is an easy-to-use, cloud-based solution with no need for new hardware or technical expertise.

It works on any web-connected device – PC or tablet. Automated backups and security come as part of the service.

Jane Tyler, managing director of RedBlack Software, says: “At this year’s Foodex, we wanted to confirm our position as the number one authority in improving bakery management control. I believe that the launch of Instore goes a long way to achieving that.

“One of the most important decisions made by retail bakers or FTG operations is how much perishable stock to produce for the days ahead. Instore can ensure that bakers have the right amounts in the right shops at the right times. It balances out their ups and downs.”

Tyler, who is also an executive committee member of the British Society of Baking, concludes: “Cloud-based and with a clean interface, Instore is a perfect example of our expertise within the bakery sector.”

RedBlack Software’s CyBake team are at Foodex on stand Q299. The Cybake Instore website has been launched at http://cybakeinstore.co.uk/ .

Instore is sold separately from Cybake and can interface with practically any other ERP software. Infood succeeds RedBlack’s stand-alone Cybake Touch shop management system.

At this year’s Foodex show, RedBlack Software is also announcing a reseller partnership with American weighing and traceability specialists SG Systems.

See our separate press release: “RedBlack Software gives bakers precision recipe control and traceability with innovative new products from America’s SG Systems” for the full story.

ENDS

For more information, please contact John Prendergast at RedBlack Software, john <at>redblacksoftware.co.uk, tel: 01904 622888.

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Cybake Instore’s main menu running on a tablet.

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