G. Atherley & Sons modernises with CyBake

FEBRUARY 24, 2014. YORK, ENGLAND – Nottinghamshire wholesale bakery G. Atherley & Sons has installed RedBlack Software’s CyBake bakery management solution.

G. Atherley & Sons was established in 1936 in Farnsfield, a village between Mansfield and Newark-on-Trent. The firm employs 28 staff and delivers to around 70 wholesale customers on a daily basis from its bakery shop in the village. Wholesale customers include schools, local shops, pubs and restaurants.

The business tailors orders to its customers’ requirements and makes around 100 different products each night. Its range includes speciality spelt, GI multiseed, tomato, olive and pumpkin bread as well as a variety of sizes and shapes of loaves and bread rolls.

Jo Atherley, the company’s business manager, says: “We have recently taken over from my husband’s parents who wrote absolutely everything by hand. Looking through 70 wholesale customers every day to see what they wanted and adding it up manually was taking up a lot of time, so we wanted to streamline things.”

With this in mind, the Atherleys set out to find a computerised system to modernise order processing at their bakery.

Jo Atherley says: “We looked at various companies but then, when we had a look at what CyBake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were in-built within the software, which takes a lot of hassle and headaches away.”

As an example, she highlights the convenience of CyBake’s ability to manage credit notes and standing orders.

Explaining how the company uses its CyBake software on a day-to-day basis, Jo Atherley says:

“We have put all of our wholesale customer orders onto CyBake and, once all those orders are in, it prints us off a production list so the bakers know what to bake. It prints us off a packing list, so our packers know exactly what to send out to where, and it also generates either a delivery note or an invoice to the customer so they have got a copy as well.”

Installation was smooth and Jo Atherley says that she appreciates the work of the CyBake support team.

She says: “If I’ve got a question, big or small, they’re there to help and that is invaluable.”

James and Jo Atherley of G. Atherley & Sons, Farnsfield, Nottinghamshire, installed CyBake to streamline order processing.

Team RedBlack to ride Tour de France’s first stage in Etape de Yorkshire charity cycling event

FEBRUARY 13, 2014, YORK, ENGLAND – Staff at RedBlack Software have formed a ten-strong team to ride in Cyclists Fighting Cancer’s 120 mile Etape de Yorkshire event to be held on June 8, 2014.

Team RedBlack will be led by cycling enthusiast Andrew Throup, account manager at the firm. His daily routine already stands him in good stead for the challenge as he cycles a round trip of 27 miles each day to and from the company’s King Street offices in the city centre.

Etape de Yorkshire is a timed but non-competitive sporting event over the route of the first stage of the 2014 Tour de France, which this year will start in Yorkshire. The 120 mile route will go from Leeds to Harrogate via the North Yorkshire moors. Organisers are expecting 1000 riders to take part.

Andrew Throup says: “We’re very excited that the Tour de France is starting in Yorkshire this year. It’s a big thing not just for us but the country as a whole. We invited friends and customers to ride with us at the heart of the action and now we’ve got a ten-man team.”

Cancer has affected Andrew Throup’s family as well as a close friend, which inspired him to get Team RedBlack together and enter the Etape de Yorkshire event. The company has set up a Just Giving webpage to gather donations to Cyclists Fighting Cancer as sponsorship for its team at http://www.justgiving.com/TeamRedblack .

All participants will be kitted out in pro Team RedBlack cycling jerseys which will be emblazoned with the logos of all the companies that are sponsoring the team. RedBlack Software is hosting a reception for team-members and their friends and families after the day’s ride.

Etape de Yorkshire is organised by the charity Cyclists Fighting Cancer (CFC) and the Health and Social Care Information Centre, a government organisation aligned to the NHS, based in Leeds. All proceeds from the event will go to CFC to help the charity with its work with children with cancer across the UK.

Andrew Throup says: “The fact that Etape de Yorkshire is timed but non-competitive means that while the event will appeal to more serious racers, it will also be fun for anyone who takes part. Saying that, Team RedBlack will be hitting the roads in the coming weeks to get some longer rides under our belts, including some hill-training as it’s not a flat route.”

Many colleagues at RedBlack are avid cyclists. The company’s sales-support department was a winner in last year’s York Cycle Challenge, a three-week competition between workplaces in the city. Their prize was to be part of the cycle escort for the Olympic torch as it travelled through York.

Team RedBlack members from the company include senior developer Steve Dickinson who recently completed a coast-to-coast cycle ride over two days, project manager Andrea Duempelmann, keen fell runner and senior developer Chris Roberts, company director Martin Coyle and account manager and team leader Andrew Throup.


Etape de Yorkshire: http://www.cyclistsfc.org.uk/events/etape-de-yorkshire-8th-june-2014

Official website for the Tour de France Grand Départ 2014: http://letour.yorkshire.com

Team RedBlack sponsorship/donations: http://www.justgiving.com/TeamRedblack

Team RedBlack riders (from left to right) Steve Dickinson, Andrea Duempelmann, Chris Roberts, Martin Coyle and team leader Andrew Throup.

Jenkins Bakery installs CyBake Touch from RedBlack Software in 27 shops

Independent Welsh retail baker implements point-of-sale POS-based shop management software to control costs, reduce waste and improve efficiency

Llanelli-based Jenkins Bakery has installed CyBake Touch shop management software in all of its 27 shops.

Jenkins Bakery is an independent, family-owned firm founded in 1921. The company prides itself on the quality of its products, the frequency it refreshes its range and a strong local reputation. It has an impressive weekly order book for celebration cakes.

The business employs nearly 300 people, full and part-time, at its headquarters in Trostre, Llanelli, and across a network of shops that stretches from Carmarthen to Bridgend to Ystradgynlais in the north of the area.

Jenkins Bakery has been using York-based RedBlack Software’s CyBake bakery management system at its head office since 1999. CyBake is used to manage production, recipes, stock control and purchase ordering.

CyBake Touch shop management software is RedBlack Software’s fastest-growing product and is sold separately from its flagship CyBake offering. Jenkins Bakery runs CyBake Touch on EPOS till systems from Tiverton, Devon-based C2Epos.

CyBake Touch is now used for ordering between head office and Jenkins Bakery’s shops. Shop managers place orders, input waste and stock data and check-in deliveries via their EPOS touch-screens. Head office gets orders, sales, returns and shrinkage data direct from the tills via the web.

The bakery installed CyBake Touch to help it increase sales by getting the right products into the right shops at the right times. The aim is also to reduce waste and keep all shops within the company’s wastage targets.

Better sales have been achieved and the company plans to hit its waste targets by placing more products under the control of CyBake Touch’s automated sales-based ordering system.

CyBake Touch’s automated sales-based ordering system suggests its own shop orders to improve on those by shop managers. The sales-based ordering function takes historical sales data from tills to calculate orders in a way that is not practical manually and corrects staff assumptions about consumer trade-offs.

The company reports that the installation of CyBake Touch has enabled it to handle a reduction in administrative staff at the same time as opening new shops.

CyBake, and now CyBake Touch, are closely integrated with the firm’s Sage Line 50 accounting software. Jenkins Bakery’s financial controller Martin Newbury says that this integration keeps control of what amounts to internal purchases for the shops from the company’s various production departments.

He says: “We produce management accounts which give shop profitability and production profitability. So a sale out of one is a cost of another. Obviously, they cancel each other out. But it means that we can monitor our shops to see which ones are performing well, which ones aren’t, which ones are losing margin and which ones aren’t.”

Similarly, the integration between CyBake in head office, CyBake Touch in the shops and the company’s Sage accounts package improve controls over costs.

Martin Newbury says: “Suppliers are notorious for putting prices up and if you haven’t got it on the system and you don’t know what the price is, it’s an issue. Plus we’re also putting controls in place so that when the shops order things like cans and crisps from external suppliers, that’s all done through CyBake Touch. This then goes into our CyBake system and that then all flows through into our accounting system as well.”

Martin Newbury describes this integration between accounts, production and now shop management software as akin to an ERP enterprise resource planning system where all elements are controllable from one point.

He says: “We are a growing business. We have opened two new shops in the last ten months. A third new shop is in the pipeline. As we’re getting a bit bigger, control is key. If you start losing control and people start ordering products that they shouldn’t be ordering, all of a sudden you’re losing your margin, so it is vital to maintain that control.”

EPOS Group and RedBlack Software form bakery technology partnership

CyBake Touch and Quantum till solutions combine to cut bakery shop waste and boost retail profits

MARCH 14, 2013, RAMSGATE and YORK, UK – Electronic-point-of-sale systems specialist EPOS Group and business solution provider RedBlack Software have entered into a formal technology partnership agreement.

The agreement means that the software development teams at both companies will work together to further integrate EPOS Group’s Quantum till management system with RedBlack Software’s CyBake Touch bakery shop control solution.

The decision to strengthen the ties between the two firms’ applications, which run side-by-side on EPOS-type computerised touch screen tills, comes after a number of successful dual-implementations. CyBake and Quantum have been rolled out together across the retail estates of independent bakers such as Percy Ingle Bakeries in London and Essex, Oliver Adams in the East Midlands, S. M. Bayne in Fife, Scotland, Thomas the Baker in North Yorkshire and Teesside, and Truffles Bakery in Sussex.

EPOS Group also supplied state-of-the-art till hardware to these customers, mostly from leading British manufacturer J2 Systems, as well as high-speed PIN-pads.

We believe our technology partnership is unique in the bakery industry.RedBlack Software Managing Director Jane Tyler

The Quantum/CyBake Touch combination is easy to use and proven to reduce waste and shrinkage. Put in simple terms, Quantum EPOS software controls retail bakers’ cash while CyBake Touch controls their production. By using them together, bakers can, for example, achieve much more accurate sales-based ordering rather than relying on rough estimates from shop managers.

The aim of the bakery technology partnership is to boost customers’ shop profits by delivering end-to-end stock traceability combined with precision reporting, reconciliation and analysis. With the two solutions running together on their tills, retail staff are given a single point of data-entry, telephone ordering is minimised and administration is reduced in both shops and head office.

No other systems can deliver the same data in the same time-frame.EPOS Group Managing Director Stephen Boyes

Jane Tyler, managing director of York-based RedBlack Software, says: “We believe our technology partnership is unique in the bakery industry. Our dual approach means that bakers cut the waste in their shops dramatically and gives independent operators the reporting and analysis they need to compete with the corporates. We have further joint projects in the pipeline, so closer technical integration between our respective offerings makes good sense for our customers.”

Stephen Boyes, managing director of EPOS Group, which has its headquarters in Ramsgate, Kent, says: “The ability to allow customers to pay by card combined with vastly improved reconciliation means we have already installed the most EPOS-to-management till interfaces in bakery shops in the UK. No other systems can deliver the same data in the same time-frame and we are determined to keep on improving on these proven results for our bakery clients.”

The two companies are also teaming-up on marketing and consultancy. For example, they were a joint sponsor of British Baker magazine’s BB75 retail bakery league table and lunch in February. In terms of consultancy, customers will now benefit from a holistic approach to bakery shop system integration which will enable them to get the most of computerised EPOS till technology.

For more information:

Seamus Quinn
Cue Communications
07846 102 192

Nick Turner-Brown
EPOS Group
0870 428 2830

Martin Coyle
RedBlack Software
01904 622888

About EPOS Group
Established in 1971, EPOS Group specialises in the design, installation and support of electronic point-of-sale and security systems in retail and hospitality environments. EPOS Group is headquartered in Ramsgate and has offices in Birmingham, London, Manchester and Southampton. You can find out more about EPOS Group at: http://www.eposgroup.co.uk

About RedBlack Software
Established in 1995 and based in York, RedBlack Software is Britain’s leading bakery IT specialist. Bakers and food manufacturers across the UK and Ireland rely on CyBake and CyBake Touch to enhance, automate and control their business processes. You can find out more about RedBlack Software at http://www.redblacksoftware.co.uk and about CyBake at http://www.cybake.co.uk.